Universal Voice™ — Legal
Terms & Conditions, Privacy Policy, and Disclaimer.
Terms & Conditions
Effective: [Insert Date]
These Terms & Conditions (“Terms”) govern your access to and use of the Universal Voice™ website (the “Site”) and any creative or consulting services we provide (the “Services”). By using the Site or engaging our Services you agree to these Terms. If you do not agree, do not use the Site or engage the Services.
1. Scope of Services
Universal Voice™ provides creative services such as branding, website design, visual assets, creative consulting, and related services. Any project-specific scope, timeline, and fees will be set out in a separate written agreement, proposal, or invoice.
2. No Guarantees
All creative and intuitive materials, guidance, deliverables, and information provided are for informational or artistic purposes only. We make no guarantees regarding business results, financial outcomes, interpretations, or other outcomes. Nothing provided by Universal Voice™ constitutes medical, legal, financial, or other professional advice.
3. Payments & Refunds
Work begins after acceptance of terms in a written agreement and payment of any required deposit. Unless otherwise stated in a signed agreement, payments for custom creative Services are final and non-refundable due to the bespoke nature of the work.
4. Intellectual Property
All Site content and materials (including text, images, code, artwork, branding and 3D assets) are owned by or licensed to Universal Voice™. Drafts and preliminary work remain our property until fully paid. Upon full payment, we typically grant the client a license to use final deliverables as set out in the project agreement. We reserve the right to display work in portfolios and marketing unless previously agreed otherwise in writing.
5. User-Provided Content
If you provide materials (text, images, logos, trademarks, or other assets), you represent and warrant that you have the right to provide those materials and grant Universal Voice™ the license necessary to use them to provide the Services. You are responsible for obtaining all permissions required for third-party content.
6. Use of the Site
You agree not to misuse the Site or attempt unauthorized access. Prohibited activities include scraping, unauthorized crawling, transmitting harmful code, or interfering with Site operation.
7. Third-Party Links
The Site may link to third-party sites or services. We do not control or endorse third-party content and are not responsible for their practices or availability.
8. Limitation of Liability
To the fullest extent permitted by law, Universal Voice™ and its owners, employees, and contractors shall not be liable for indirect, incidental, consequential, or special damages arising out of or in connection with the Site or Services, even if advised of the possibility of such damages. Your sole remedy for dissatisfaction with the Services is to stop using the Site or Services.
9. Warranty Disclaimer
The Site and Services are provided “as is” and “as available” without warranties of any kind. We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. Changes
We may modify these Terms at any time. Updated Terms take effect when posted on this page. Continued use of the Site following posting of changes constitutes acceptance of the updated Terms.
Privacy Policy
Effective: [Insert Date]
Universal Voice™ (referred to as “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights.
1. Information We Collect
- Information you provide: contact form submissions, email addresses, names, project briefs, files and assets you upload.
- Automatically collected data: server logs, IP address, browser type and version, pages visited, referrer URL, and device information (used for security, analytics, and site operation).
- Cookies and similar technologies: small files used to enhance site functionality, session management, and basic analytics.
2. How We Use Information
We use personal information to:
- Communicate about inquiries, quotes, projects, and support;
- Provide and improve our Services and website;
- Process invoices and billing (when applicable via third-party processors);
- Detect and prevent fraud or misuse;
- Comply with legal obligations.
3. Data Sharing & Third Parties
We may share data with:
- Service providers who perform functions on our behalf (e.g., hosting, email delivery, analytics, invoicing/payment processors);
- Legal authorities when required by law or to protect rights and safety.
We do not sell personal data.
4. Cookies
Cookies are used for basic site functionality and analytics. You can block or delete cookies via your browser settings, but some features may stop working.
5. Data Retention
We retain personal information as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and business need.
6. International Transfers
If data is transferred or stored outside your country, we will take reasonable steps to protect it consistent with this Policy and applicable law.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data, and to object or restrict processing. To exercise rights, contact us (see Contact section).
8. Security
We take reasonable technical and organizational measures to protect data, but no system is completely secure. We cannot guarantee absolute security.
9. Children
The Site is not directed to children under 16 (or other region-specific age) and we do not knowingly collect information from children. If you believe we have collected such data, contact us to request removal.
10. Changes to this Policy
We may update this Privacy Policy. The “Last Updated” date at the top indicates when this policy was last revised. Continued use of the Site after changes indicates acceptance.
Disclaimer
The materials, content, creative work, and intuitive insights provided by Universal Voice™ are intended for informational, educational, or artistic purposes only. They do not constitute professional advice of any kind (legal, medical, financial, psychological, or otherwise).
Clients and visitors should not rely solely on any creative or intuitive content for decision-making. Always seek appropriate professional advice for legal, medical, financial, or other professional matters.
We do not guarantee accuracy, completeness, or fitness for a particular purpose for any content provided. Use of content is at your own risk.
Contact
If you have questions about these documents or wish to exercise your privacy rights, email: